Please read these Terms of Service carefully. They contain important information about your legal rights and responsibilities, including provisions relating to warranties and limitations of liability.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence and that you have the legal capacity to enter into these Terms.

To use the Services, including accessing or browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide through our store is correct, current and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.

Section 2 - Our Products

We make every reasonable effort to provide an accurate representation of our products and services in our online store.

However, colours or the appearance of products may differ slightly from how they appear on your screen due to the device, display settings or configuration you use.

We do not warrant that the appearance of products shown online will be identical to how those products appear in person.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue products or limit quantities available to any person, geographic region or jurisdiction, subject to applicable law.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Inahsi Naturals EU reserves the right to accept or decline your order in accordance with applicable law.

Your order is not accepted until we confirm acceptance. We must receive and process your payment before an order can be accepted.

Please review your order carefully before submitting it. Because we process orders quickly, we may not always be able to accommodate cancellation or amendment requests after an order has been accepted.

If we decline, amend or cancel an order, we will attempt to notify you using the email address, billing address or telephone number provided when placing the order.

Returns and refunds are handled in accordance with our Return & Refund Policy .

Unless otherwise agreed, products purchased through our consumer store are intended for personal or household use and not for unauthorised commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts and promotions may change without prior notice. The price charged for a product or service will be the price displayed at the time your order is placed and will be shown in your order confirmation.

Shipping charges and any other applicable charges will be displayed before you complete your purchase.

Prices offered through inahsi.eu may differ from prices offered by third-party retailers, distributors or physical stores.

From time to time, we may offer promotions that are subject to separate promotional terms and conditions. Where promotional terms conflict with these Terms regarding that promotion, the promotional terms will apply.

You agree to provide current, complete and accurate purchase, payment and account information for purchases made through our store.

You represent that you are authorised to use the payment method provided and agree to pay all charges associated with your order.

Section 5 - Shipping and Delivery

Delivery times displayed on inahsi.eu are estimates and may be affected by carrier delays, public holidays, weather conditions, customs procedures or other circumstances outside our reasonable control.

Further information regarding destinations, carriers, shipping rates and estimated delivery times is available in our Shipping & Delivery Policy .

Section 6 - Intellectual Property

The Services, including trademarks, branding, text, displays, images, graphics, product reviews, video, audio and the design, selection and arrangement thereof, are owned by Inahsi Naturals EU, its affiliates, licensors or their respective rights holders and are protected by applicable intellectual property laws.

These Terms allow you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit material from the Services without prior permission, except where permitted by law.

Nothing in these Terms grants you a licence or other rights to any trademark, copyright, design, patent or other intellectual property belonging to Inahsi Naturals EU, Shopify, Inahsi Naturals or any third party except where expressly stated.

All third-party trademarks, product names, logos and other intellectual property displayed through the Services remain the property of their respective owners.

Section 7 - Optional Tools

You may be provided with access to tools or services offered by third parties as part of the Services over which we may have limited or no control.

Access to such tools may be provided "as is" and "as available". Your use of third-party tools is subject to the terms and conditions of the relevant third-party provider.

We may introduce new features, tools or resources through the Services in the future. Such features will also form part of the Services and be subject to these Terms.

Section 8 - Third-Party Links

The Services may contain links or embedded functionality provided by third parties. We are not responsible for examining or evaluating all third-party content, products, services or websites.

Before engaging in transactions with third parties, you should review the relevant third party's policies and terms. Questions or complaints regarding third-party products or services should normally be directed to the relevant third party.

Section 9 - Relationship with Shopify

Inahsi.eu is powered by Shopify, which provides the ecommerce technology that enables us to offer the Services. However, sales and purchases made through our store are made directly between you and Inahsi Naturals EU. Shopify is not the seller of the products purchased through inahsi.eu.

Section 10 - Privacy Policy

Personal information collected through the Services is handled in accordance with our Privacy Policy .

Certain personal information may also be processed by Shopify. You can review the Shopify Consumer Privacy Policy .

Because our Services are hosted by Shopify, certain information relating to your access to and use of our website may be transmitted to Shopify and other service providers as described in our Privacy Policy.

Section 11 - Feedback

If you submit, upload, post, email or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"), you grant us a worldwide, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback for purposes including operating, improving and promoting our Services.

You represent that you have the necessary rights to provide such Feedback and that your Feedback does not violate applicable law or the rights of third parties.

You are responsible for the accuracy and content of Feedback you submit. We may remove Feedback that we reasonably determine is unlawful, offensive, misleading or otherwise violates these Terms.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, information available through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability. We reserve the right to correct errors and update information in accordance with applicable law.

Section 13 - Prohibited Uses

You may access and use the Services only for lawful purposes. You may not use the Services:

• For any unlawful or malicious purpose.
• To violate applicable international, national or local laws or regulations.
• To infringe our intellectual property rights or the rights of others.
• To harass, abuse, threaten, defame or harm another person.
• To transmit false or misleading information.
• To send spam, unsolicited advertising or similar communications.
• To impersonate another person or entity.

You also agree not to upload malicious code, interfere with the operation or security of the Services, collect personal information unlawfully, or attempt to circumvent security or access-control measures.

We reserve the right to suspend or terminate access to the Services where we reasonably determine that these Terms have been violated.

Section 14 - Agents

This section applies where you use or enable automated or semi-automated software, services or agents ("Agents") to access or interact with the Services.

Agents must not conceal or misrepresent the automated nature of their interactions with the Services and must comply with technical access restrictions that we implement.

We may limit or restrict how automated tools, scraping systems, AI agents or similar technologies access or interact with our Services, including through technical measures.

Section 15 - Termination

We may suspend or terminate your access to the Services where permitted by law, including where you materially breach these Terms.

Provisions that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, liability, privacy, severability and governing law.

Section 16 - Disclaimer of Warranties

Information presented through the Services is provided for general informational purposes. Although we aim to keep information accurate and up to date, errors or omissions may occasionally occur.

Nothing in these Terms is intended to exclude or limit any mandatory statutory warranties or consumer rights that cannot legally be excluded or limited.

Section 17 - Limitation of Liability

To the fullest extent permitted by applicable law, Inahsi Naturals EU and its affiliates, directors, employees, agents, contractors, service providers and licensors will not be liable for indirect or consequential losses arising from your use of the Services, except where such liability cannot legally be excluded.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Section 18 - Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims suffered by Inahsi Naturals EU arising directly from your unlawful use of the Services, your material breach of these Terms or your infringement of the rights of a third party.

Section 19 - Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law and, where necessary, treated as severed from these Terms. The remaining provisions will continue in full force and effect.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules posted on inahsi.eu, constitute the agreement between you and us regarding your use of the Services, subject always to any mandatory rights you have under applicable law.

Section 21 - Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is legally required. We may transfer our rights and obligations in connection with a reorganisation, business transfer or similar transaction, subject to applicable law.

Section 22 - Governing Law

These Terms and any agreements through which we provide the Services are governed by the laws of the Netherlands. If you are a consumer residing elsewhere, this choice of law does not deprive you of any mandatory consumer protections provided by the laws of your country of residence.

Section 23 - Headings

Headings are included for convenience only and do not limit or otherwise affect the meaning of these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of these Terms of Service on this page.

We reserve the right to update or replace parts of these Terms by publishing an updated version on our website.

Where required by applicable law, we will provide appropriate notice of material changes. Changes will become effective on the date specified in the updated Terms or accompanying notice.

Section 25 - Contact Information

Questions about these Terms of Service should be sent to: info@inahsi.eu .